Urgent Requirement For Team Leader

Kotak Mahindra Group wants to bring on an Urgent Requirement For Team Leader for its Dum Dum Cant, Kolkata team. Salary is up to ₹45,000/month. The team is filling 5 vacancies. Freshers can apply.

Employer’s description

Urgent Requirement For Team Leader. Irda Charges Applicable For Non Irda License Holder. 70%Back Office And 30% Sales. Marketing | Languages : English, Hindi, Bengali

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Bengali, English, Hindi and Marketing
• No English required
• Freshers can apply
• Marketing
• Languages: English, Hindi, Bengali
• You are customer-first and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹25,000 – ₹45,000 per month.

Quick facts

• Location: Dum Dum Cant, Kolkata, West Bengal
• Work mode: Office-based
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Kotak Mahindra Group reviews applications regularly.