Team Leader

Start your next role as a Team Leader with Kotak Mahindra Life Insurance in Tambaram, Chennai. No experience? You can still apply. You can earn up to ₹70,000/month. The team is filling 5 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Hindi and English, Typing speed and CRM tools
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹30,000 – ₹70,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Tambaram, Chennai, Tamil Nadu
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Click Apply to send your profile to Kotak Mahindra Life Insurance. It takes less than a minute.