Telecaller

A new Telecaller role is open at Kotek Company, Bendoor, Mangaluru. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Verbal communication, Typing speed, Complaint handling
• Basic English
• Freshers can apply

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job details

• Job location: Bendoor, Mangaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kotek Company reviews applications regularly.