Senior Tele Caller

Kothari distributors wants to bring on a Senior Tele Caller for its Gandhi Nagar, Bengaluru team. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Kannada, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: English, Kannada, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Kannada, English
• Someone calm under pressure and polite

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Position details

• Work location: Gandhi Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Kothari distributors today.