Telecalling Executive

A new Telecalling Executive role is open at Kothariautolink Private Limited, Bavdhan, Pune. Salary is up to ₹20,000/month. There are 10 open positions.

Employer’s description

Insurance Calling/Service Calling/Pcf/Psf Calling. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marathi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Position details

• Work location: Bavdhan, Pune, Maharashtra
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kothariautolink Private Limited.