Senior Telecaller

Kousalya Associates is hiring a Senior Telecaller in West Marredpally, Hyderabad. The pay goes up to ₹20,000/month. The team is filling 3 vacancies.

Employer’s description

Dealing Loans Like Seured And Unsecured Loans. Languages : Telugu, Hindi, English

Key responsibilities

As a Senior Telecaller, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: English, Hindi, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Telugu, Hindi, English
• Someone calm under pressure and customer-first

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Job location: West Marredpally, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Kousalya Associates.