Field Collection Executive

Kp Associates wants to bring on a Field Collection Executive for its Picket, Hyderabad team. There are 25 open positions. The pay goes up to ₹24,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike | License | Preferred Experience In : Credit Card

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Salary

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Bike, Credit Card, License
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• License
• Preferred Experience In: Credit Card
• A polite, customer-first attitude

Job at a glance

• Job location: Picket, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kp Associates reviews applications regularly.