Telecaller

Join Kp Health Care as a Telecaller in Amaravathi, Guntur. Salary is up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹9,000 – ₹11,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Work location: Amaravathi, Guntur, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based

Apply today and take the next step in your career with Kp Health Care.