Telecaller

KR Developer is hiring a Telecaller in BJB Nagar, Bhubaneswar. The team is filling 4 vacancies. The pay goes up to ₹20,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.

Salary

You will be paid ₹10,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Complaint handling, CRM tools, Active listening and Verbal communication
• Female Only
• Basic English
• Freshers can apply

Job details

• Work location: BJB Nagar, Bhubaneswar, Odisha
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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