Telecaller

Kreativ Creative has an opening for a Telecaller based in Alwal, Hyderabad. Freshers can apply. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Active listening, Complaint handling
• Female Only
• Basic English
• Freshers can apply

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Location: Alwal, Hyderabad, Telangana
• Work mode: Work from office
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kreativ Creative today.