Telecaller

Kriosk Creatta wants to bring on a Telecaller for its C G Road, Ahmedabad team. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Hindi and English, Complaint handling, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Quick facts

• Location: C G Road, Ahmedabad, Gujarat
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1

Ready to start? Upload your resume and apply to Kriosk Creatta today.