Telecaller

Looking for a Telecaller role in Peer Mucchalla, Chandigarh? Kripa Group is hiring now. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Typing speed, Hindi and English, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Job location: Peer Mucchalla, Chandigarh, Chandigarh
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kripa Group today.