Telecaller

Join Krishna Associates as a Telecaller in Currency Nagar, Vijayawada. There are 5 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Currency Nagar, Vijayawada, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Click Apply to send your profile to Krishna Associates. It takes less than a minute.