Telecaller

Looking for a Telecaller role in Chhapraula - Ghaziabad, Delhi? Krishna Developers is hiring now. Salary is up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹10,000 – ₹25,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Typing speed, CRM tools, Verbal communication
• Basic English
• Freshers can apply

Job at a glance

• Location: Chhapraula - Ghaziabad, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Krishna Developers today.