General Manager

Krishna Enterprises is hiring a General Manager in Alandi, Pune. The pay goes up to ₹26,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Compensation

Salary: ₹18,000 – ₹26,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi

Job details

• Location: Alandi, Pune, Maharashtra
• Work mode: Office-based
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:30 PM | all days
• Employment type: Full time

Ready to start? Upload your resume and apply to Krishna Enterprises today.