Receptionist Cum Telecaller

Krishna Enterprises is hiring a Receptionist Cum Telecaller in Okhla Industrial Area, Delhi. The pay goes up to ₹16,000/month.

Employer’s description

Supervise Daily Site Operations And Staff,Manage Client Relationships And Service Requirements,Lead And Coordinate Teams Effectively, Prepare Reports Using Ms Office And Excel, Conduct Regular Follow-Ups And Ensure Timely Issue Resolution, Maintain Operational Efficiency And Service Quality. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are calm under pressure and polite

Pay and perks

You will be paid ₹13,000 – ₹16,000 per month.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Job details

• Job location: Okhla Industrial Area, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Krishna Enterprises today.