Telecaller

Start your next role as a Telecaller with Krishna Fab Tech in Udhna, Surat. 2 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Telecaller Job. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Gujarati, Hindi, English

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Domestic, English, Gujarati, Hindi and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Gujarati, Hindi, English
• Someone customer-first and patient

Key responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Position details

• Location: Udhna, Surat, Gujarat
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Krishna Fab Tech.