Telecaller

Krishna Insurance and Investment is looking for a Telecaller to join its team in City Light, Surat. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Need Telcaller. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Job at a glance

• Location: City Light, Surat, Gujarat
• Employment type: Full time
• Openings: 2
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday.

Interested? Apply now on BetterJobs with your resume — Krishna Insurance and Investment reviews applications regularly.