Telecaller

Join Krishna Services as a Telecaller in Kankarbagh, Patna. Salary is up to ₹12,000/month. There are 10 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Location: Kankarbagh, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Krishna Services reviews applications regularly.