Tele Caller

Krishna Shri Autocorp Private Limited wants to bring on a Tele Caller for its Patni Pura, Indore team. You can earn up to ₹18,000/month. The team is filling 3 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹12,000 – ₹18,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Typing speed, Complaint handling, Active listening, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Job details

• Location: Patni Pura, Indore, Madhya Pradesh
• Work mode: Office-based
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 3
• Working hours: 10:30 AM - 8 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Krishna Shri Autocorp Private Limited. It takes less than a minute.