Front Office Executive

Join Krishna Tools as a Front Office Executive in Jamalpur Colony, Ludhiana. Salary is up to ₹25,000/month. Freshers can apply.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Punjabi, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Punjabi
• Female Only
• Basic English
• Freshers can apply
• Languages: Punjabi, Hindi, English
• You are patient and calm under pressure

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Jamalpur Colony, Ludhiana, Punjab
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Krishna Tools. It takes less than a minute.