International Voice Process Agent

A new International Voice Process Agent role is open at Krm Ayurveda Limited, Azadpur, Delhi. The team is filling 10 vacancies. You can earn up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Sales | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Inbound, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Sales
• Languages: Hindi, English

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹21,000 – ₹35,000 per month.

Job at a glance

• Location: Azadpur, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work type: Office-based

Ready to start? Upload your resume and apply to Krm Ayurveda Limited today.