Telecaller

Start your next role as a Telecaller with Krpg Group in Agra Road, Jaipur. There are 2 open positions. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Verbal communication, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Location: Agra Road, Jaipur, Rajasthan
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Krpg Group. It takes less than a minute.