Team Leader

Looking for a Team Leader role in Indirapuram - Ghaziabad, Delhi? Krs Educreations Pvt Ltd is hiring now. The pay goes up to ₹55,000/month.

Note from the employer

About The Companykrs Educreations Is Seeking An Experienced Telesales Team Lead To Manage And Drive The Performance Of The Telesales Team, Which Is Responsible For Handling Leads, Improving Conversions, And Supporting Franchise Admissions And Inquiries. The Role Requires Strong Team Leadership, Hands-On Sales Expertise, And Excellent Command Of C. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

What you get

You will be paid ₹35,000 – ₹55,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Sales
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone polite and customer-first

Quick facts

• Work location: Indirapuram - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Krs Educreations Pvt Ltd.