Relationship Manager

Looking for a Relationship Manager role in Sector 27 - Faridabad, Delhi? Krs Multi Lub Private Limited (Krs Multilub Pvt. Ltd) is hiring now. The pay goes up to ₹32,000/month. The team is filling 2 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Basic Excel, Advanced Excel

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Advanced Excel, Basic Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel
• You are customer-first and calm under pressure

Roles and responsibilities

As a Relationship Manager, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹25,000 – ₹32,000 per month.

Job details

• Location: Sector 27 - Faridabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Krs Multi Lub Private Limited (Krs Multilub Pvt. Ltd).