Ground Staff

Start your next role as a Ground Staff with Krutika Education Welfare Shikshan Samiti Badnagar in Belgachia, Kolkata. The team is filling 16 vacancies. Great for first-time job seekers. Salary is up to ₹21,400/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Sales, Domestic | Marketing | Languages : Bengali, English, Hindi

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹16,800 – ₹21,400 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Marketing, Outbound and Sales
• No English required
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Marketing
• Languages: Bengali, English, Hindi
• A patient, polite attitude

Quick facts

• Work location: Belgachia, Kolkata, West Bengal
• Openings: 16
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Krutika Education Welfare Shikshan Samiti Badnagar.