Telecaller

KSRM College Of Engineering has an opening for a Telecaller based in Chinna Chowk, Kadapa. Salary is up to ₹15,000/month. 3 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Complaint handling, Active listening, Verbal communication, Typing speed
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Job details

• Location: Chinna Chowk, Kadapa, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — KSRM College Of Engineering reviews applications regularly.