Telecaller

Kt Consultncy is looking for a Telecaller to join its team in Katargam, Surat. There are 10 open positions. The pay goes up to ₹15,000/month.

In the employer’s words

A Telecaller Job Description Outlines The Daily Duties And Skill Requirements For An Employee Who Communicates With Clients Over The Phone To Sell Products, Generate Leads, Or Answer Support Questions. 1 - 2 Years Experience Compulsory. | Languages : Gujarati

Salary

You will be paid ₹11,000 – ₹15,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Gujarati
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati
• Someone customer-first and patient

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Katargam, Surat, Gujarat
• Vacancies: 10
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: Over the call
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Kt Consultncy.