Recovery Executive

Kuber Micro Finance has an opening for a Recovery Executive based in Jhotwara Road, Jaipur. 5 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Employer’s description

Collection And Recovery Work. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone customer-first and polite

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Jhotwara Road, Jaipur, Rajasthan
• Work type: On-site
• Job type: Full time
• Vacancies: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kuber Micro Finance reviews applications regularly.