Team Leader

Kudos Laboratories India Limited is hiring a Team Leader in Thanisandra Main Road, Bengaluru. The pay goes up to ₹30,000/month. The team is filling 10 vacancies.

In the employer’s words

Lead And Manage A Team Of Customer Support Executives.Monitor Daily Team Performance And Productivity.Provide Guidance, Coaching, And Support To Team Members.Ensure Team Targets And Quality Standards Are Achieved.Handle Customer Escalations And Resolve Issues.Prepare And Share Daily Performance Reports.Conduct Team Meetings. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Kannada

Your responsibilities

As a Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Kannada, Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Kannada
• A polite, patient attitude

Position details

• Work location: Thanisandra Main Road, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Kudos Laboratories India Limited.