Telecaller

Kurfaat Recording Studio has an opening for a Telecaller based in Nangloi, Delhi. Great for first-time job seekers. The pay goes up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹8,000 – ₹11,000 per month.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, CRM tools, Active listening, Typing speed
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Job at a glance

• Job location: Nangloi, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Kurfaat Recording Studio. It takes less than a minute.