Service Manager

Kushal Agro Industries is hiring a Service Manager in Bhatapara, Raipur. Salary is up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

As a Service Manager, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• A polite, patient attitude

Job at a glance

• Location: Bhatapara, Raipur, Chhattisgarh
• Work type: Office-based
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Kushal Agro Industries.