Customer Relations Executive

Kwd Technology Pvt Ltd wants to bring on a Customer Relations Executive for its Sector 18 - Gurgaon, Delhi team. You can earn up to ₹27,500/month.

Employer’s description

Job Responsibilities:Handle Customer Queries Through Calls, Emails, And Chatsprovide Accurate Information Regarding Products And Servicesresolve Customer Complaints Professionally And Efficientlymaintain Proper Records Of Customer Interactionscoordinate With Internal Teams For Issue Resolutionensure High Customer Satisfaction And Service Quality. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English, Hindi

Key responsibilities

Your main tasks will be to:

• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• You'll achieve monthly sales and collection targets.
• Explain products and offers clearly and handle objections.

Pay and perks

Salary: ₹25,000 – ₹27,500 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English, Hindi

Quick facts

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Vacancies: 1
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Kwd Technology Pvt Ltd today.