International Bpo Executive

A new International Bpo Executive role is open at Kyle Infotech Pvt. Ltd, Ultadanga, Kolkata. There are 4 open positions. You can earn up to ₹22,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Sales, International | Languages : English

Salary and benefits

The salary for this role is ₹15,000 – ₹22,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, International and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International
• Languages: English
• You are calm under pressure and patient

Position details

• Work location: Ultadanga, Kolkata, West Bengal
• Timings: 1:30 PM - 9:30 PM | Monday to Saturday
• Interview: 2:00 PM - 5:30 PM | Monday to Saturday
• Openings: 4
• Job type: Full time
• Work mode: Office-based

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