Two Loan Collection Officer

Looking for a Two Loan Collection Officer role in Bhawanipur, Kolkata? L&T Finance is hiring now. 12 candidates will be hired for this role. You can earn up to ₹16,000/month.

In the employer’s words

1 Years Collection Experience Is Mandatory. 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Complaint handling, Verbal communication, CRM tools, Active listening
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Compensation

Compensation: ₹13,000 – ₹16,000 per month.

Quick facts

• Work location: Bhawanipur, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 12
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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