Telecaller

Looking for a Telecaller role in Jankipuram Extension, Lucknow? Lakmé Academy powered by Aptech is hiring now. Great for first-time job seekers. You can earn up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Verbal communication, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

Job details

• Work location: Jankipuram Extension, Lucknow, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Lakmé Academy powered by Aptech. It takes less than a minute.