Telecaller

Lakshmi Associates is hiring a Telecaller in Dwaraka Nagar, Visakhapatnam. The pay goes up to ₹12,000/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Lakshmi Associates.