Telecaller

Lakshmi Enterprises is hiring a Telecaller in Uttam Nagar, Delhi. Freshers can apply. The pay goes up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹25,000 per month.

Your responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Typing speed, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job details

• Location: Uttam Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Openings: 1

Apply today and take the next step in your career with Lakshmi Enterprises.