Telecaller

A new Telecaller role is open at Lakshmi Shanwik Digital Solutions, Jeedimetla, Hyderabad. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹12,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Active listening and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job at a glance

• Location: Jeedimetla, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Lakshmi Shanwik Digital Solutions.