Field Collection Executive

A new Field Collection Executive role is open at Lakshya Associates, MG Road, Indore. There are 30 open positions. Salary is up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Hindi and English, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Salary and benefits

Compensation: ₹8,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: MG Road, Indore, Madhya Pradesh
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lakshya Associates reviews applications regularly.