Operations Team Leader

Lakson Bpm Private Limited wants to bring on an Operations Team Leader for its Guindy, Chennai team. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Assign And Distribute Daily Workload To Das, Prioritize Tasks, And Ensure Tat Adherence.Guide The Uds Team, Handle Process Queries/Complex Cases, And Act As The Process Sme/Spoc.Monitor Quality, Reopens, Rejections, Backlog, Daily Gsheet Trackers, And Perform Partial Qc.Conduct Rca For Quality/Tat Issues, Implement Corrective Actions, And Maintain. 1 - 2 Years Experience Compulsory.

What the job involves

• Keep simple daily records of your work
• Follow company processes and safety guidelines
• Raise issues early and suggest practical fixes.
• Coordinate with your supervisor and team members
• You will complete assigned tasks accurately and on time.
• Maintain a professional attitude with customers and colleagues

Pay and perks

The salary for this role is ₹10,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Problem solving, Communication, Teamwork, Basic computer use
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone eager to learn and well organised

Position details

• Job location: Guindy, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2
• Employment type: Full time

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