Voice Process Associate

Start your next role as a Voice Process Associate with Lakson Bpm Private Limited in Adambakkam, Chennai. The team is filling 15 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

In the employer’s words

Looking For Voice Process Hindi , Malayalam, Telugu. Type : Outbound, Inbound, Sales | Languages : Telugu, English, Hindi, Tamil, Malayalam

Skills and qualifications

• Open to freshers
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Malayalam, Outbound, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Telugu, English, Hindi, Tamil, Malayalam

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Adambakkam, Chennai, Tamil Nadu
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 15
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Lakson Bpm Private Limited.