Senior Tele Caller

A new Senior Tele Caller role is open at Lal Associates, Ameerpet, Hyderabad. No experience? You can still apply. The pay goes up to ₹28,000/month. 20 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Ideal for freshers starting their career
• Below 10th or equivalent
• Good knowledge of Hindi and English, Typing speed, Active listening and CRM tools
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Salary and benefits

The salary for this role is ₹15,000 – ₹28,000 per month.

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Work location: Ameerpet, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

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