Tele Caller

Lally Automobiles (India) Private Limited wants to bring on a Tele Caller for its Okhla, Delhi team. The pay goes up to ₹21,000/month. 2 candidates will be hired for this role.

In the employer’s words

A Customer Relationship Executive (Cre) In The Automobile Industry Acts As A Key Liaison Between The Company And Its Customers, Focusing On Building And Maintaining Positive Relationships Throughout The Vehicle'S Lifecycle. Responsibilities Include Handling Customer Inquiries, Managing Service Appointments, Addressing Complaints, And Using A Custom. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, patient attitude

Compensation

Compensation: ₹18,000 – ₹21,000 per month.

Job details

• Work location: Okhla, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Lally Automobiles (India) Private Limited.