Telecaller

Start your next role as a Telecaller with Lally Automobiles (India) Private Limited in Okhla, Delhi. The team is filling 2 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

A Customer Relationship Executive (Cre) In The Automobile Industry Serves As The Primary Liaison Between Customers And The Dealership, Ensuring High Satisfaction, Retention, And Loyalty Through Both Sales And After-Sales Support. They Manage Customer Inquiries, Schedule Service Appointments, Resolve Complaints, And Maintain Detailed Records In Crm. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are patient and customer-first

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job details

• Job location: Okhla, Delhi, Delhi
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Click Apply to send your profile to Lally Automobiles (India) Private Limited. It takes less than a minute.