Customer Relationship Executive (Cr...

Lamba Enterprises has an opening for a Customer Relationship Executive (Cr... based in Tilak nagar, Delhi. 6 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Note from the employer

Handle Inbound And Outbound Customer Calls Professionally.Follow Up With Customers For:Bike Inquiriestest Ride Bookingssales Leadsfinance/Loan Assistanceservice Remindersmaintain Customer Database And Update Crm Records. More Than 2 Years Experience Compulsory.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Active listening, Hindi and English, Verbal communication and Typing speed
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹16,000 – ₹22,000 per month.

Quick facts

• Location: Tilak nagar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Vacancies: 6
• Work type: On-site

Click Apply to send your profile to Lamba Enterprises. It takes less than a minute.