Telecaller

Land Avenues has an opening for a Telecaller based in L B Nagar, Hyderabad. 2 candidates will be hired for this role. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹15,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Active listening, CRM tools and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.

Quick facts

• Location: L B Nagar, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: Office-based

Apply today and take the next step in your career with Land Avenues.