Telecaller

Land Vision Developers is looking for a Telecaller to join its team in Jubilee Hills, Hyderabad. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Location: Jubilee Hills, Hyderabad, Telangana
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Ready to start? Upload your resume and apply to Land Vision Developers today.