Customer Service Officer

Landmark Insurance Brokers Private Limited (Landmark Insurance Brokers Pvt. Ltd.) has an opening for a Customer Service Officer based in Janak Puri, Delhi. The team is filling 20 vacancies. You can earn up to ₹20,000/month.

Note from the employer

Health Insurance Calling. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Real Estate, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• Someone patient and polite

What you get

You will be paid ₹17,500 – ₹20,000 per month.

Position details

• Job location: Janak Puri, Delhi, Delhi
• Openings: 20
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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