Telecaller

Landora has an opening for a Telecaller based in Poranki, Vijayawada. Salary is up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Verbal communication, Complaint handling, Hindi and English
• Basic English
• Freshers can apply

Job details

• Work location: Poranki, Vijayawada, Andhra Pradesh
• Work mode: Work from office
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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